Terms of Service

1. Acceptance of Terms

By accessing and purchasing digital products from SmartStart University, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not make a purchase.

2. Digital Product Sales

SmartStart University sells digital educational products including PDF guides and eBooks. All products are delivered electronically via email upon successful payment completion.

3. All Sales Are Final

Important: Due to the digital nature of our products, all sales are final. Once you have received access to the digital materials, we cannot offer refunds, returns, or exchanges. Please review product descriptions carefully before purchasing.

4. Product Delivery

Digital products are delivered instantly via email to the address provided during checkout. You are responsible for:

• Providing a valid and accurate email address
• Checking your spam/junk folder if you don't receive the download link
• Downloading and saving your products upon receipt
• Maintaining backup copies of your purchased materials

5. License and Usage Rights

When you purchase a digital product from SmartStart University, you receive a personal, non-transferable license to use the materials for your individual use only. You may not:

• Share, distribute, or resell the digital products
• Upload the materials to file-sharing platforms
• Reproduce or copy the content for commercial purposes
• Modify, adapt, or create derivative works from the materials
• Use the products for team or organizational training without purchasing appropriate licenses

6. Intellectual Property

All content, materials, trademarks, and intellectual property contained in SmartStart University products remain the exclusive property of SmartStart University. Your purchase grants you a license to use, not ownership of, the materials.

7. Payment Terms

Payment must be made in full at the time of purchase. We accept major credit cards and PayPal. Prices are listed in USD and are subject to change without notice. Any applicable taxes will be added at checkout.

8. Account Security

You are responsible for maintaining the confidentiality of your purchase confirmation and download links. Do not share your download links with others, as this violates the terms of your license.

9. Technical Requirements

You are responsible for ensuring your device and software can access and view PDF and eBook formats. Technical requirements include:

• A PDF reader application (such as Adobe Acrobat Reader, Preview, or similar)
• Stable internet connection for initial download
• Sufficient storage space on your device

10. No Warranty

Our digital products are provided "as is" without any warranties, express or implied. While we strive for accuracy and quality, we do not guarantee specific results from using our materials. Your success depends on your effort, dedication, and individual circumstances.

11. Limitation of Liability

SmartStart University shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use the purchased materials. Our total liability shall not exceed the amount you paid for the product.

12. Product Availability

We reserve the right to modify, suspend, or discontinue any product at any time. However, if you have already purchased a product, you retain access to the version you purchased.

13. Customer Support

If you experience technical issues with downloading or accessing your purchased materials, please contact us within 7 days of purchase. Support is provided on a best-effort basis for download and access issues only.

14. Prohibited Uses

You may not use our products for any illegal or unauthorized purpose. You agree to comply with all applicable laws and regulations when using our materials.

15. Modifications to Terms

We reserve the right to modify these Terms of Service at any time. Changes become effective immediately upon posting. Your continued use of our services after changes constitutes acceptance of the modified terms.

16. Governing Law

These Terms of Service shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles.

17. Severability

If any provision of these terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

18. Contact Information

For questions about these Terms of Service, please contact SmartStart University through the contact information provided on our website.